常问问题
为您解答常见问题
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问 What types of packaging do you offer?A
Bag packaging we provided (25kgs/bag). If you have special packaging requirements, please let us know, and we will do our best to accommodate them.
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问 What payment methods do you accept?A
We accept both T/T (Telegraphic Transfer) and L/C (Letter of Credit), with a preference for T/T. A 30% deposit is required before production, and the remaining 70% must be paid before shipment.
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问 How long does it take from order placement to shipment?A
Standard orders are processed within 1–2 business days. For customized products or orders requiring special handling, the delivery time will be longer. We will provide an accurate timeline based on your specific requirements.
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问 How do I place an order?A
It's simple. Contact us via email or phone to receive a customized quote. Once you confirm the quote, please issue a Purchase Order (PO) to finalize the purchase. Our professional team will guide you through every step to ensure a smooth ordering process.
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问 Do you support international shipping?A
Yes, we ship globally and offer various international shipping methods (e.g., air freight, sea freight). Specific shipping times and costs depend on the destination and quantity of goods.
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问 Can you develop new products based on our needs?A
Yes, our R&D team can develop new formulations or solutions tailored to your requirements. If you have specific technical or application needs, we are happy to collaborate with you on creating customized products.
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问 Is there a minimum order quantity (MOQ)?A
The minimum order quantity is 1 ton, but volume purchases qualify for discounts.